Privacy Policy

1 - Introduction We are committed to respecting the privacy and confidentiality of the personal data provided to you and therefore this Privacy Policy provides information on how such data is processed in accordance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the new General Data Protection Regulation. The use of this website is governed by the terms and conditions set out below, which the user undertakes to fully respect. The user should not use this website if he/she does not agree with these terms and conditions.

2 - Your consent By using our website and platforms, you agree to our Privacy Policy.

3 - Why do we process personal data? The personal data collected is primarily intended to respond to requests for information and contact, contract management, provision of services and communication of changes to subscribed products and services. However, with your consent, it may also be used to promote new products and services and news about the company, to conduct evaluation surveys and in legally required information actions.

4 - What personal data is collected? Normally, the personal data collected is limited to Name, Address, Telephone/Mobile Number, Taxpayer Number, Email Address, but other data necessary for the provision of products or services may be collected. Additionally, when emails are sent, statistical data is collected that allows us to understand the behavior of each subscriber in relation to the email received.

5 - How is personal data collected? In general, personal data is collected when you subscribe to one of our products or services, and some of the personal data is mandatory for the provision of the service. We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyze and formalize your application to become a partner or collaborator, for website operations and management, for fraud prevention and to keep a record of your contact details. We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are previously identified or that are unrelated to the purposes for which they were initially collected. However, the provision of incorrect or inaccurate data is your sole responsibility.

6 - Data from minors The website is not aimed at minors under the age of 16, so we ask that these minors do not use the website and do not provide us with personal data through it.

7 - Sensitive data We expressly request that you do not send us or make known to us any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, data relating to health or data relating to a natural person's sex life or sexual orientation. Such personal data will be immediately deleted.

8 - How long will personal data be retained? We would like to point out that the personal data you provide us will be retained for a maximum period of ten years. However, in certain cases we may retain data for longer periods, particularly when the Law so requires.

9 - Right to access, rectify and update data Under applicable legislation, you are guaranteed, as the data subject, the right, at any time, to access your personal data, request its rectification or addition, oppose the processing of data, with the exception of that strictly necessary for the provision of the service and/or request data portability, request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services. You may request any of the above-mentioned actions through our contact page on the website, using the most convenient and accessible means for your needs, communicating with us through our address, telephone or email available at the link: Contacts If you request that we delete some or all of your personal data, some of the services requested may not be provided to you, retaining the personal data necessary to comply with your legal obligations. We reserve the right to request access to identifying elements of the person making the request in order to verify their identity.

10 - Disclosure of information to third parties We do not sell or trade your data. As part of our activity, we may use third parties to provide certain services, which may involve these entities accessing the personal data of our users and customers. When this happens, we take all appropriate precautions, contractually requiring these entities to implement appropriate technical and organisational measures to prevent any unlawful processing of data and to ensure its availability, integrity and confidentiality. Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, in particular when they prove necessary for the resolution of disputes relating to billing and for activities relating to the protection of public safety, defence and State security and the prevention, investigation or detection of criminal offences.

11 - Security Ensuring the confidentiality, integrity and availability of data is a commitment we make to all our customers and users. In this regard, we follow the best practices in information security management, requiring our employees to strictly comply with strict standards, ensuring the security of personal data communicated to us, and not using such data for any purposes other than those defined in the contract, nor correlating it with other data that is available to them. We would like to point out that data circulating on the Internet is not fully protected against possible misappropriation, and that the communication of access passwords, passwords, confidential codes and any sensitive information is carried out under your sole responsibility.

12 - Cookies We use cookies on this website. A cookie is a small text file that identifies your computer to our server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information. This website uses cookies that serve to help determine the usefulness, interest and number of visits to the website, allowing for faster and more efficient navigation of the same, eliminating the need to repeatedly enter the same information. The use of cookies by this site will always assume your prior consent. The cookies we use: PHPSESSID: cookie that allows the website to respond to any action that the User performs on the website, such as completing a survey form. The website will not function correctly if this cookie is not used. xms_user: cookie used by backoffice users. The website will not function correctly if this cookie is not used. __utma, __utmb, __utmc, __utmz: __utmz cookies starting with "__utm" enable the function of the analysis software (analytics). This software helps to analyse website visitors and provide anonymous information such as browsers used, returning visitors and response to marketing activities. __atuvc: The _atuvc cookie is created and read by the website's JavaScript that enables content sharing on social networks "AddThis". All browsers allow the User to accept, refuse or delete cookies, in particular by selecting the appropriate settings in their browser. You can configure cookies in the "settings" or "preferences" menu of your browser. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org which includes information on how to manage your settings for the various browser providers. Please note, however, that disabling cookies may affect, in part or in whole, your browsing experience on the website. Google Analytics browser opt-out To provide visitors with greater choice over how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser add-on does not prevent information from being sent to the website itself or to other web analytics services. Learn more about the Google Analytics Opt-out Browser add-on.

13 - Links to third-party websites The links contained in this website may lead to other websites. We are not responsible for, do not approve or in any way support or endorse the content of these websites, nor of the websites linked to or referred to in them.

14 - Changes to the privacy policy We reserve the right to modify this privacy policy at any time, so we advise you to consult it regularly. All changes will come into effect immediately upon their publication on the website. If you object to changes to our privacy policy, you must stop using our services, including the website.

15 - General provisions We are not responsible for damages resulting from viruses that may infect the user's computer or network, or other assets, due to access to our website with the transfer of content from it to the user's computer or network.

16 - Contacts, doubts and questions If you have any doubts or questions, or if you wish to update, delete or change any personal information we have related to you, or if you have a concern about the way we deal with any privacy issue, through our contact page on the website, using the most convenient and accessible means for your needs, establishing communication with us through our address, telephone or email present in the contacts.